Before you start

  • Have your access details ready: an M3U URL, or a server URL, username and password.
  • If you received an EPG (TV guide) URL, keep it handy too.
  • Connect your device to the internet — Ethernet is best for TVs.
  • Update your device software to the latest version.

Quick fixes if something doesn't work

  • Restart the player app, then the device, then your router.
  • Check that your access details were entered exactly, with no extra spaces.
  • Make sure you selected the right login type — M3U or Xtream Codes.
  • Use a wired connection or move closer to your router.
  • Update the player app and your device software.

M3U or Xtream Codes?

Both login formats connect your player to the same subscription. Xtream Codes is often more convenient on TVs; M3U works almost everywhere, including VLC.

Read the full comparison

Stuck on a step?

Tell us your device and player app, and our support team will help you finish your setup.